Scottish Forestry: Wood fuel support service


re:heat were appointed in June 2017 to manage the Wood Fuel Support Service (WFSS) on behalf of Scottish Forestry and the Scottish Government, and were subsequently reappointed in 2019 for a further 3 year period.  The purpose of the service is to help deliver Scottish Government objectives on renewable heat through the development of local heat markets and biomass supply chains.   The WFSS is the only reliable and openly available source of impartial information on wood fuel in Scotland, and has been running since 2007 in different forms.

The WFSS, which is branded as Usewoodfuel, has been running for almost a decade, and over that time the wood fuel sector and market conditions have changed considerably. In taking over the running of Usewoodfuel, our aim to refresh the services offered in order to realign them with the current market conditions and challenges, thereby adding value and helping guide the future shape of the industry.

The first part of our contract remit has been to redevelop the service website, which was launched in October 2017 with completely revamped and updated content, reflecting the much-altered nature of the Scottish biomass heat sector since the site was last refreshed.

As part of the Usewoodfuel support service contract we are also drawing on our extensive experience to:

  • Develop new case studies focused on the key topics that create successful wood fuel installations avoid pitfalls;
  • Deliver an enquiries service which can draw on the wide breadth of expertise of the re:heat team;
  • Prepare monthly newsletters with the latest news, topical features and industry input;
  • Organise industry stakeholder meetings to share best practice and highlight market developments and upcoming changes to funding and regulations.

With a combined experience of close to 100 years spread across our team, and previous clients who include the EU, United Nations, the New Zealand Government, UK central government departments and a wide range of public sector bodies, there are very few issues which we are not able to provide advice around.

You can find out about the Usewoodfuel service by following this link :

Usewoodfuel website screenshot